Q&A
Welcome to our Frequently Asked Questions page!
Here, you’ll find answers to the most common questions about our services and how we operate.
Are there any upfront/setup costs?
There are no upfront costs.
Who insures the solar system?
Sun Exchange will insure the solar system.
Can the solar system be purchased during the finance term?
Sun Exchange provides the option for a system buyout starting after the fifth year.
What are the potential tax benefits or implications of financing the solar system?
Customer payments to Sun Exchange are tax-deductible as a business expense.
Is there an option to upgrade the solar system during the term?
Yes, but this will be dealt with on a case-by-case basis.
Is the cost of maintenance of the solar system included?
The cost of maintenance is included.
What services does the cost of maintenance include?
The following services are included: system monitoring, servicing, repairs, general maintenance, and cleaning.
Is VAT added to payments, if so can I claim VAT on these payments?
Yes, VAT is added to the repayments and can be claimed from SARS.
How will I be billed?
The customer is generally billed monthly in arrears.
What is a power purchasing agreement?
A Power Purchase Agreement (PPA) is an arrangement where we provide you with cost savings by replacing part of your utility energy supply with clean solar energy. Under a PPA, our solar energy tariffs are offered at a discounted rate compared to your Eskom or municipal tariffs, helping you save from day one. We cover 100% of the upfront and ongoing costs, including maintaining and ensuring the performance of the solar system. This allows you to benefit from renewable energy while taking your first step towards gaining control over your energy expenses.